Information

a. Process

1. Orders should entered on the form provided (use order button on Business Directory or Business Page).
2. No payment is required at time of order.
3. Vinntec will treat the arrival of the order form as an authority from your business to proceed.
4. Vinntec will convert the information provided in the order form into the required service(s) and set it up on the Internet, liaising with you as necessary.
5. An invoice will then be sent to you together with:
   
   
   • A printout of the entry itself taken from the Internet;
   • Details of the Uniform Resource Locator (URL), which constitutes the Internet address of your entry.

b. Payment

1. Payment is required on Invoice within the following periods based on the Invoice Date:

   Annual entries		30 days
   Quarterly entries		30 days
   Monthly entries		10 days

2. Non-receipt of payment by the due date will result in the immediate removal of all your entries from Local Links.
3. Where options are added during the subscription period of the Business Directory, the initial invoice period may be pro-rated, if necessary, in order to synchronise expiry / renewal dates.

c. Notes

1. A current Local Links (Business Directory) subscription is a pre-requisite for applying for any optional services.
2. Statements are not normally issued - but, if required, this must be stated at the time of order.
3. All prices quoted cover the period shown for which the entry will be displayed on the Internet. If a request is received to remove an entry before its expiry date, there will be no refund for the remaining period.
4. All information provided by you, other than that authorised for display on the Internet, shall be treated as confidential and used solely for the purposes of operating the service.
5. Vinntec reserves the right to decline acceptance of any material which it considers unsuitable for inclusion in a Local Links service without stating its reasons.

d. Service Level

1. Electronic Pigeon Holes will be checked daily. Messages will be forwarded within 3 working days.
2. Agreed changes to Local Links entries will be made within one week of receipt of the request.
3. In the event of an error by Vinntec, corrections will normally be carried out on the day reported.
4. Clients opting for either the Electronic Pigeon-Hole service, or a link to their own E-mail addresses, will be notified as early as possible of any planned maintenance which will render the Local Links service unavailable for a period exceeding four hours.

e. Liability

1. Vinntec accepts no responsibility for interruptions to the Local Links services whether for system maintenance, or network problems, or server failure. However, the intention is that Local Links will be available close to 24 hours a day, 7 days a week.
2. Vinntec shall not be liable for any loss arising directly or indirectly from use of the Local Links service.

f. Copyright

1. Where a client provides any material - especially pictures and logos - which is subject to copyright, the client is responsible for ensuring that the owner's permission has been obtained for its use on the Internet.
2. If, as the result of notification of infringement of a copyright, Vinntec is obliged to remove all or part of a client's entry, no refund is payable. Furthermore, additional charges may be incurred if an entry has to be extensively re-worked in order to retain it on the Internet.